Refund Policy
1 .Digital Products (Blueprints & Rehab Guides)
All digital downloads (including Rehab Blueprints, Mobility Guides and any PDF/online programmes) are non-refundable once purchased.
Because these products are delivered instantly and contain downloadable content, refunds cannot be issued under any circumstances.
If you experience any issues accessing your files, please contact us at admin@precisiontherapy.fit and we will ensure you receive your download.
2. Physiotherapy, Sports Massage & Clinical Appointments
Cancellations or rescheduling require a minimum of 24 hours’ notice.
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Less than 24 hours’ notice: Full session fee will be charged
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No-show: Full session fee will be charged
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Arriving late: Your session may be shortened to maintain schedule, full fee still applies
This policy ensures fairness to clients on our waiting list and protects clinical time.
3. Refunds for Appointments
Refunds are only provided if:
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Precision Therapy & Fitness cancels your appointment
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You cancel more than 24 hours in advance and have prepaid
Refunds will be processed back to your original payment method.
4. Courses, Packages & Plans
All prepaid packages (e.g., multiple sessions, online coaching, bundles) are:
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Non-refundable once started
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Valid for 6 months from date of purchase
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Transferable to another person only with prior approval
Unused sessions after the expiry date are forfeited.